Tuesday, October 17, 2006

Uncomplaint

I believe too many times we complain, and not enough do we praise. That is why I would like to thank the Drury Inn & Suites of Fenton, Missouri. I stayed at their hotel over the weekend and very much enjoyed it.

Although the woman at the counter was distracted by the pizza man when I was trying to check in, she was friendly and, most importantly, real. She wasn't just a fake smile and a "have a nice day." She was a real person who was really hungry, and I can respect that.

Although our room was dirty when we got in, when I called the front desk, they apologized, moved me to a knew room, and offered to take some money off my bill, all in the span of five minutes. The guy who came to show us to our new room didn't try to kiss my ass, either. I hate it when people are overly apologetic, but sadly that is how most businesses want their employees to act. Fortunately, this guy was simply courteous and pleasant. He even made a joke at the situation.

If you're uptight and expect everything to be perfect; if you like to complain if something isn't done right the first time; if you're a douchebag and think you're better than people with a lower salary than you, don't stay at the Drury Inn. If you like people to treat you like a person and not like a customer, give Drury Inn a try.

1 comment:

  1. I got the butler in the day and the maid at night...and I think I'm overpaid...I got the the sun in the morning and the moon at night... Goes to show ya everything's alright.

    I stayed at a Drury Inn many years aog and it was there I did a sin. Yes, The people were nice, though the carpeting sucked. All night I heard the rattle of ice.

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